Thursday, April 9, 2015

National Bank Personal Lending Code of Conduct

10 specific promises made to every commercial lending customer.

National Bank will take the time and make every effort to know and understand your business. 

National Bank will propose business and lending suggestions/solutions with the overall growth and success of your business as their number one concern.

National Bank will provide prompt response to your loan requests.  

National Bank will meet the customer at their convenience.

National Bank will work to establish a long-term customer relationship that creates a productive business partnership.

National Bank will structure loan terms & repayment schedules to meet your individual needs.

National Bank will provide updates throughout the loan process as specified by the customer.

National Bank will service all the commercial loans that we originate.

National Bank lenders will demonstrate their knowledge of local markets and provide creative lending solutions.

National Bank will make all commercial lending decisions locally by Directors and Bankers that live and have a stake in the communities they serve.

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